what we do
We’re a full-service Epicor consulting and support team to help you get the most out of your investment. We can make your project a success, whether a new implementation, software upgrade, reimplementation, added modules, integrations to various 3rd party software, or even a new custom application, we do it all.
our approach
We will work with your team to understand the issues you face and implement cost-saving solutions. We then architect solutions that will enhance your Epicor experience. Our team takes pride in implementing the most effective and efficient enterprise solutions for the business.
our mission
Too often, companies are handcuffed by their ERP package. We want to help you enhance your Epicor product to maximize its value to your organization. Any software is a tool: getting that software to work for you is our goal. We address every project with a bottom-line justification that will yield a verifiable ROI. Unlike most consulting companies, our goal is not to maximize our billings, but rather to maximize our customers’ experience.
About us
Sonas Group was started by Andrew Fagan in 2014. In a previous career, he saw firsthand how Epicor implementations could go sideways, and he knew that there had to be a better approach. That’s when he decided to launch Sonas Group—a company built on partnering closely with customers on their Epicor projects to get them what they need. He now leads a team of highly capable people able to address all of your ERP software needs.
Our Services
Tailored solutions designed to meet your unique needs.
implementation & configuration
Sonas Group assists with the initial setup of Epicor, tailoring modules to align with business operations, configuring workflows, and setting up user roles and permissions.
Customization & Development
Using Epicor’s customization tools and APIs, Sonas Group creates tailored solutions, such as custom dashboards, reports, business intelligence (BI) tools, and automated workflows to enhance efficiency.
System Integration
The company helps integrate Epicor with third-party applications such as CRM systems, accounting software, e-commerce platforms, and warehouse management systems to ensure seamless data flow.
Data Migration & Conversion
Sonas Group experts manage the extraction, transformation, and loading (ETL) of data from legacy systems into Epicor, ensuring data integrity and minimal downtime.
TRAINING & USER ADOPTION
Sonas Group offers personalized training sessions for employees, covering everything from basic navigation to advanced features, ensuring effective use of the system.
TECHNICAL SUPPORT & TROUBLESHOOTING
The company provides ongoing support via phone, email, or remote sessions, addressing issues such as performance bottlenecks, software errors, and security concerns.
SYSTEM UPGRADES & MAINTENANCE
Sonas Group manages Epicor version upgrades, ensuring compatibility with custom modules while minimizing disruptions.
BUSINESS PROCESS OPTIMIZATION
By analyzing operations, Sonas Group consultants recommend process improvements and leverage Epicor automation features to boost productivity.
Lifelong Clients
The true measure of success in a consulting business lies in client retention and repeat engagements. A consulting firm’s value is not just in delivering a single project but in building long-term relationships where clients continually return for new initiatives, trusting the firm as a strategic partner in their growth.